Privacy Policy

We respect your privacy and will ensure at all times that the personal information you provide to us will be treated confidentially. We will only use your information in order to conduct the orders as quickly and easily as possible. For anything else, we will use this information only with your permission.

We will not sell your personal information to third parties and will exclusively provide your information to third parties, which are involved in processing your order.

1. Data

We would like to draw your attention to the fact that we will collect and use the personal data that you provide to us as this is necessary to conclude and execute any agreement with you. This applies both to our (potential) customers and to parties from which we purchase goods and services.

If you are a (potential) customer of us, we use your data to send you a quotation, to be able to determine to which specifications or wishes an item or service has to comply, to be able to deliver goods or to be able to carry out work for you, provide invoices and communicate with you smoothly and efficiently about the implementation aspects of the agreement.

If you are a (potential) supplier or other contractor, your personal data is also necessary for the conclusion and execution of the agreement. With purchasing this is necessary to let you know to which specifications or wishes a particular item or service in our opinion must comply, send you a request for a quotation or place an order with you, pay your invoices and communicate quickly and efficiently with you about other aspects of the agreement.

You are not obliged to provide us with your personal data. If you provide us with no personal data or insufficient personal data, then it is possible that we cannot perform the aforementioned activities.

2. Third parties

In connection with the execution of a possible agreement with you, it is possible that we must provide your personal data to parties who supply parts, materials and products to us or carry out work on our instructions. We also use external server space for the storage of (parts of) our sales and purchasing administration, which includes your personal data. Your personal data is therefore provided to our server room provider. For sending newsletters we use a newsletter mailing service. If you have agreed to receive a newsletter, your personal data will be passed on to the provider of this service.

3. Marketing

If you order from us on a regular basis, we will store and use the personal data you have provided in order to inform you personally by e-mail of our existing and new products and services in the future and to make an offer for this. We have a legitimate interest in the use of your personal data for this purpose, namely to market our products and services. Every time we send you an advertising mail, you have the opportunity to unsubscribe. See the unsubscribe link at the bottom of each mailing.

If you are a one-time customer with us, we will only send you advertising messages if you have given us your permission in advance.

4. Saving period personal data

If you have requested a quotation from us but you have not become a customer with us, we will delete your data no later than one year after our last contact. Even if we have received a quotation from you, but we have not become a customer of you, your personal data will be deleted at the latest one year after our last contact. If you have become our client or we are with you, we will retain your personal data for a period of seven years after the end of the financial year in which the agreement with you has been fully executed. The seven-year period corresponds to the period in which we are obliged to keep our administration for the Tax Authorities. After this period we will delete your personal data. 

5. Phone number

We will not use your phone number for commercial purposes.

6. Mailing address

We will use your mailing address only to send the information you requested.

7. Cookies

Cookies are small pieces of information that are stored by your browser on your computer. We use cookies to recognize you on your next visit. These cookies enable us to gather information about using our services and to improve it and adapt to the needs of our visitors.

Valkenpower BV

  • Uses Cookies for Google Analytics;
  • Has concluded a processing agreement with Google;
  • Has masked the last octet of the IP address;
  • Has data sharing disabled;
  • Does not use other Google services in combination with Google Analytics cookies.

 8. Safety transferring and receiving data

  1. If we transfer or receive your data on our website, we always use the encryption technologies that are recognized as common standards within the IT sector.

  2. We have implemented the necessary security measures to prevent the loss, unlawful use or modification of information that we receive on our site.

 9. Safety data storage

Safety criteria

  1. On the page where you provide personal data, a secured connection is used.
  2. We store as little information as possible from customers and ensure that no particularly sensitive personal data is stored in our database, unless this is the only way.
  3. The sending of personal data by e-mail is done through a secure connection.

 10. Your rights

You have the right to ask us to view your own personal data. If there is a reason to do so, you can also request us to supplement your personal data or to change inaccuracies. You also have the right to request that you delete your personal data or limit the use of your personal data. You can also object to the collection and use of your data or file a complaint with the Dutch Data Protection Authority. Finally, you can request us to obtain your personal data or transfer that data to another person. In order to exercise your rights, you can contact Valkenpower BV, Haverkamp 11, 6051 AC, Maasbracht, 0031 - 475 463596, [email protected]. You can also contact us with questions or for more information about the collection and use of your personal data. 

11. Contact

If you have any questions about our privacy policy or other matters? Please feel free to contact us: 

Valkenpower BV

Haverkamp 11

6051 AC Maasbracht

The Netherlands

tel.: +31 (0) 475 463596 

[email protected]

This privacy policy may be changed at any time. These changes will be published here and when this occurs we will notify you by.